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Air New Zealand Wins Big at the 2022 APEX Awards 

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Air New Zealand wins the title of  Best Airline in the South Pacific and 2023 APEX Five Star at the 2022 Airline Passenger Experience Association or the APEX awards.

On the 27th of October during the prestigious 2022 APEX Awards, the flag carrier airline of New Zealand which is based in Auckland, Air New Zealand received the two honours.  The reputable awards recognise and highlight the contribution of airlines in various regions for providing the best passenger experiences as rated by passengers.

The winners of the APEX Awards were announced at the Long Beach Convention Center during a ceremony packed with aviation insiders and was hosted by BBC presenter Aaron Heslehurst, TV personality Tyra Banks and aviation journalist Mary Kirby.

Greg Foran, the Chief Executive Officer of Air New Zealand, said the airline is incredibly proud to be named Best Airline in the South Pacific by the Airline Passenger Experience Association (APEX).

He also added, “This award is a testament to the outstanding product and service our teams continue to deliver to our customers – this award goes to our Air New Zealand whānau (family). A very big thank you to all our employees who played an important role in getting us to where we are today.”

He further added, ‘With New Zealand’s international borders reopened, this is a fantastic way to celebrate that once our Chicago service resumes on 30 October, we’ll not only be back to flying to all 29 of our international destinations, but we’ve also grown – having launched New York last month.”

Almost one million flights in more than 600 airlines across the world were rated by passengers using a five-star scale, during the 2023 Awards. Five subcategories: seat comfort, cabin service, food and beverage, entertainment, and Wi-Fi were used to provide anonymous ratings by the passengers for this esteemed occasion.

The airline has always committed itself to providing the best service to its clients and these awards are just an added testament to that. 

What do you think?

Written by Nadia Farha Mubin

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